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Common FAQs

GENERAL QUESTION

A virtual private network (VPN) masks your IP address and encrypts your internet traffic so your browsing activities are hidden from your ISP, network admin, or government. A VPN gives you extra privacy and anonymity online, adding another layer of encryption to your internet usage. And because a VPN changes your IP address, it also helps you access content that would otherwise be restricted because of your geographic location — thereby increasing digital privacy and online freedom.

When you get started with Us, you’ll download a simple app on your devices and activate the VPN. Your IP address then instantly changes to one from the server’s location and your internet traffic becomes encrypted. 

VPN, or virtual private network, is a secure tunnel between your device and the internet. VPNs protect you from online snooping, interference, and censorship.

Yes. we offer a 7-day free trial period during which you can test out the VPN and decide if it’s right for you. We also offer a 30-day money-back guarantee on all our plans if you’re less than satisfied with your VPN experience.

No problem! You can change your mind at any time. All plans come with a 30-day money-back guarantee so if you find out  VPN is not for you, just reach out to our Customer Service team within 30 days of your original purchase to get a refund.

We offers 24/7 technical and customer support via live chat. You can also submit a support ticket and have a support rep contact you via email. You can also check out our dedicated Help Center to troubleshoot and solve any issues you’re facing.

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